ULTIMATE REPAIR · ARTISANAL SERVICE Products + Services + Platform

Ultimate Repair · Artisanal Service

JIXIUJIANG Phone Repair
Services & Partnerships

A growth system for every repair store.

JIXIUJIANG combines products, services and a platform to make repairs more standardised and transparent. We help partner stores grow through customer acquisition, operations, branding and data.

5000+ Partner stores
5 million + Customers served annually
2008 Our beginnings

ABOUT US

OUR CORE
PHILOSOPHY

Founded in 2008, JIXIUJIANG has grown from a street-side repair shop into a phone repair service and product brand, connecting a service network across China through an online chain platform.

VISION To become a repair service brand trusted by customers worldwide.
MISSION Reshape the industry through standards and transparency.
VALUES Passion, dedication and openness.

Products + Services + Platform

01 Standardised Repairs Transparent processes, traceable service
02 Connected Platforms Across major local-service channels
03 Supply Chain Support Selected products, reliable delivery
04 Data-led Operations Clear, verifiable business results

BRAND STRENGTH

Eighteen years of experience.
Making trust the standard.

From a small repair shop to a network across China, JIXIUJIANG turns repair expertise into standards and store management know-how into a shared platform.

Network Scale 5000+

Partner stores across China

Our network spans China, helping stores improve through shared branding, service and operating standards.

5 million +

Customers served annually

Standardised repair processes serve real customer needs, year after year.

CNY 4 billion +

Annual local-service sales

Online platforms and physical stores form an integrated service cycle.

TOP 1

Douyin Local Services 2025

No. 1 in the digital 3C repair category, with recognition from platforms and media.

VISION

To become a repair service brand trusted by customers worldwide.

MISSION

Reshape the industry through standards and transparency.

VALUES

Passion, dedication and openness.

Platform Recognition Douyin Local Services Best Brand Award 2025
Media Awards Innovative Brand of the Year and Outstanding Local-Service Partner
Social Recognition A model of integrity in business and industry standardisation
Network Scale Over 5,000 partner stores across China and over 5 million customers served annually
2026 · CHAIRMAN'S MESSAGE JIXIUJIANG Chairman Zhang Kai

Chairman's Message

Respect the craft.
Walk alongside every partner.

Eighteen years ago, we started with a small store and a deep respect for skilled work.

Today, JIXIUJIANG operates across China and carries a responsibility to the industry.

We believe we repair more than phones: we build trust between people. This work depends on the focus and dedication of every team member and the commitment of every partner.

The road ahead is long. By remaining humble and ready to learn, encouraging innovation with passion, building strong foundations with dedication and embracing change with openness, we can make JIXIUJIANG a name trusted by customers worldwide.

We travel this road together.

Chairman Zhang Kai

FRANCHISE ADVANTAGES

Start lean. Start quickly.
Help good stores avoid detours.

From brand licensing to customer acquisition, head office supports startup costs, supply chains, store identity and sales conversion.

01

Accessible Startup

CNY 0 franchise fee. Platform whitelisting and brand onboarding follow the policies in effect at the time.

02

Lean Inventory

Our supply chain reduces first-year purchasing pressure so more capital can support daily operations.

03

Consistent Brand Identity

Head office provides design resources to help stores establish a clear and consistent identity.

04

Turn Traffic into Customers

Head office advertising and the store network connect real demand with stores faster.

6
SIX GUARANTEES

Six Partnership Guarantees

01 A nationwide service network and industry experience
02 Reasonable territory protection
03 Transparent business and voucher redemption data
04 Value-for-money products
05 Head office advertising and content
06 Operations coaching and training

EMPOWERMENT FRAMEWORK

More than a brand.
A practical way to run your business.

Our online chain platform supports customer acquisition, operations, branding, supply chains, customer service, fulfilment and technology.

01 · 24H

Customer Acquisition

Livestreams, short videos and coordinated advertising bring orders to stores.

Always-on acquisition · Targeted traffic
02 · OPS

Operations Support

One-stop support for group deals, voucher redemption, after-sales service and business diagnostics, so stores can focus on service.

Operations coaching · Repeatable standards
03 · BRAND

Brand Support

Consistent visuals, content and service communication help improve store visits and conversion.

Brand recognition · Customer trust

DATA SUPPORT

Business data.
Transparent and traceable.

Coverage maps, order volumes, GMV and voucher redemptions form a shared business view, helping stores identify issues, review results and improve.

  • China service network and store operations overview
  • Orders, redemptions and GMV trends
  • Brand rankings and store content data
  • Shared rules and ongoing operational guidance

REPAIR SERVICES

Repair your phone.
Restore your peace of mind.

We cover major brands and common faults, confirm the plan before repair, follow standards during the work and provide after-service support.

01

Battery & Runtime

Diagnosis and repair for rapid battery drain, overheating and unexpected shutdowns.

02

Screen & Display

Repair for cracked screens, unresponsive touch and display faults.

03

Water Damage & Motherboard

Prompt diagnosis, cleaning and repairs to minimise further damage where possible.

04

Charging & Audio

Step-by-step checks of ports, speakers, microphones and related circuits.

5000+

Partner service stores across China

Services, prices, parts and warranty coverage are subject to in-store inspection and confirmation.

Contact After-sales Service

ORGANIZATIONAL STRUCTURE

Eight functions working together.
Support at every step.

Our organisation is built around value creation, removing traditional barriers and aligning authority with responsibility for effective support and modern governance.

01

Operations Management

Product operations · Customer operations · Data support

02

Traffic Growth

Advertising · Search/SEM · Content and livestreams · Creator partnerships

03

Partner Development

Regional and industry development · Merchant operations and review

04

Supply Chain / Warehousing

Purchasing plans · Warehouse management · Logistics

05

Finance

Settlement · Cost budgeting · Treasury

06

Customer Service

Customers · Merchants · Quality assurance and training

07

Service Fulfilment & Redemption

Store supervision · Risk control and audits

08

Technology

Product · Development · QA testing

Head Office Training

From opening a store
to practical courses.

01 Online operations basics and technical training
02 Short-video scripts and editing guidance
03 Review business scores, acquisition and conversion
04 Store diagnostics and cross-platform marketing

HEADQUARTERS SUPPORT

Before you open,
and throughout your business journey.

01

Pre-opening Support

Brand identity design templates and introductory training in online operations.

02

Opening Support

Video scripts and editing guidance to improve online performance scores and customer conversion.

03

Ongoing Operations Support

Remote store reviews, regular training and customer traffic from multiple platforms.

FUNCTIONAL HUBS

Functional Department Leaders

Roles and business contributions follow the partnership brochure.

Zhang Zhen, JIXIUJIANG Head of Partner Development
Partner Development · Zhang Zhen Merchant recruitment, onboarding and tiered management

Business Contribution Build supply capacity and expand growth potential

Ji Yanzhen, JIXIUJIANG Head of Fulfilment and Redemption
Fulfilment & Redemption · Ji Yanzhen Compliance supervision, complaints and public feedback

Business Contribution Build trust and strengthen brand reputation

Tan Wenqiang, JIXIUJIANG Head of Supply Chain and Warehousing
Supply Chain / Warehousing · Tan Wenqiang Inventory control and supply chain risk alerts

Business Contribution Reliable delivery and stable supply

Tingting, JIXIUJIANG Head of Customer Service
Customer Service · Tingting Information sharing and tiered store management

Business Contribution Connect teams for efficient collaboration

Technician No. 3, JIXIUJIANG Head of Technical Support
Technical Support · Technician No. 3 Product development, system maintenance and monitoring

Business Contribution Strengthen products through continuous improvement

Huang Youli, JIXIUJIANG Head of Finance
Finance · Huang Youli Financial contracts, funding and cost control

Business Contribution Protect funds and keep costs transparent and controlled

BRAND MOMENTS

Real moments.
Shared progress.

From industry summits and trade fairs to everyday teamwork and livestreams, real images document every step of JIXIUJIANG's growth with its partners.

01 / SUPER STORE SUMMIT

JIXIUJIANG Super Store Summit and Industry Exhibition

Bringing partners together to build a shared future for phone repair stores

JIXIUJIANG's Super Store Summit brings together partners from across China to discuss cooperation and the future of phone repair stores. These images capture the participants together.

Group photograph of partners at the JIXIUJIANG Super Store Summit and phone repair industry exhibition
Partners interacting at the JIXIUJIANG Super Store Summit

01/ 05

OUR JOURNEY

Since 2008.
On to the next chapter.

From a small shop devoted to its craft to an online-connected chain across China, JIXIUJIANG has kept transparency, standards and trust at the heart of every step.

2008

Our Roots

The first Taifeng Phone Accessories & Repair store opened in Dezhou, Shandong, marking the start of our journey.

2010

Responsibility

We initiated the Dezhou Mobile Phone Repair Association, bringing industry professionals together.

2019

A New Identity

JIXIUJIANG was registered in Shenzhen, beginning a new chapter of branded chain development.

2023

Transformation

Our leading industry creator network passed one million followers. We launched proprietary product brands and opened our R&D and operations centre in Longgang, Shenzhen.

2024

Taking Flight

Partner stores exceeded 4,000. Local services connected online and offline operations, while supply chain advantages continued to grow.

2026

Supporting Growth · In Progress

Our Super Store programme is transforming store business models, building towards a 10,000-store brand and extending services internationally.

FRANCHISE PROCESS

When you're ready,
let's begin together.

Learn about the project, complete your evaluation, review, agreement and training, then launch your store and continue with ongoing support.

Estimated Startup Costs

Reference for a lean start

Brand Franchise Fee CNY 0
Platform Whitelisting Fee CNY 500
Initial Supplies Estimate Approx. CNY 10,000
Suggested Working Capital Approx. CNY 10,000

Figures are references from the partnership brochure. Actual costs, territories and policies are governed by formal review and signed agreements.

Partner Requirements

For partners committed to the long term

  • Recommended store area: over 15 m²
  • Dense residential areas, shopping streets, large malls or university neighbourhoods
  • Share JIXIUJIANG's culture and business philosophy
  • Good reputation, adequate funding and basic repair experience
  • Ability to regularly produce short videos for the store
01 Initial Enquiry
02 Preliminary Evaluation
03 Submit Application
04 Review & Agreement
05 Training & Assessment
06 Store Launch

CONTACT US

Four ways to connect.
Find the right team.

Use the official QR codes in our partnership brochure for franchise enquiries, feedback, after-sales service or technical support.

Franchise Enquiries Feedback & Complaints After-sales Service Technical Support
JIXIUJIANG franchise enquiry QR code Franchise Enquiries Franchise Inquiry
JIXIUJIANG feedback and complaints QR code Feedback & Complaints Complaint & Advice
JIXIUJIANG after-sales service QR code After-sales Service After-sales Service
JIXIUJIANG technical support QR code Technical Support Technical Support

OFFICIAL QR CODE

Official Contact QR Code

JIXIUJIANG official contact QR code

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